Help center

Explore our Help Center for answers to your questions and assistance.

Ingredient safety

Understand how we score ingredients, which databases we use, and what the risk levels mean.

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Account management

Learn how to create your lowtox.group account, manage your subscription, and update your settings.

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Using the scanner

Learn how to scan products via SMS, understand your results, and get the most out of lowtox.group.

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Billing & subscriptions

Manage your lowtox.group subscription, view invoices, and get help with billing questions.

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Need help?

Need help with your scans or account?

Whether you need help with scanning products, understanding results, or managing your subscription, we’re here to help.

A letter from the community

Our community was founded on idea that every family deserves to know what’s in the products they bring home. We built lowtox.group so you never have to wonder again.

— lowtox.group mission